Frequently Asked Questions

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How do I return an item?

Unused and unopened products may be returned within 30 days of receipt less the original shipping cost. Customers are responsible for any return shipping costs,

To start a return, please email kristen@mintpacific.com

How do I report an issue?

If you have an issue with a product you received from us, we want to have the opportunity to make it right. Currently, we are drop shipping our products directly form the printer, so if there is a printing issue we won’t know unless you let us know. Quality is very important to us so please send an email to kristen@mintpacific.com with any issues.

What is your return policy?

Unused and unopened products may be returned within 30 days of receipt less the original shipping cost. Customers are responsible for any return shipping costs,

To start a return, please email kristen@mintpacific.com

What are the gift wrap options?

If you’d like to send a gift wrapped item, please select this option at checkout. Our giftwrapped items are shipped in a white box with Mint Journal Branding, and the products are wrapped in tissue paper and include a handwritten note with your message.